Addressing the complex collections challenge

Collections Advanced Analytics & Consulting

It’s not only our leading-edge software that helps your organisation determine how best to interact with each of your customers. It’s also the deep and focused experience of our world-class collections experts — assessing, defining, customising and implementing the strategy — that generates the maximum return on investment for your business.

Get to know your clients actions in advance

Experian’s Advanced Analytics allows organisations to create accurate customer insight and understanding through scoring models and advanced analytics to provide key insight for collections advantage. With over 30 years of experience, combined with world-class data interpretation and optimisation expertise, we can help you build the right data infrastructure and the right models to deliver significant business impact.

Collect more debts faster and cheaper

Experian’s consultants have deep collections management expertise gained through working in the industry as credit risk and collections professionals. This business acumen, combined with our strong market presence and leading end-to-end collections proposition, provides a powerful vehicle to deliver substantial benefits to organisations across multiple market sectors.

Our Collections Business Review delivers a structured roadmap of short, medium and long-term actions to provide more effective collections. It identifies performance targets, benchmarks, outcomes and strategies, and can be conducted in as little as four weeks, leading to tangible benefits at each stage of the debt management life cycle.

With Experian’s Advanced Analytics and Consulting, you can

  • Manage the cost of collections effectively with advanced analytics
  • Create accurate customer insight
  • Enhance customer experience and retention
  • Maximise your competitive advantage
  • Evaluate key operational and strategic KPIs for collections impact

Our team of collections consultants have over 30 years experience of helping clients build and improve collections capabilities across private and public sector markets and our analytics labs are building models for leading collections organisations around the world. With Experian’s Advanced Analytics and Consulting, take advantage of our deep industry knowledge and proven track record to generate the maximum return on investment for your business.

Advanced Analytics and Consulting: Confident, cost effective customer collections

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