Debtor behaviour is changing, compliance requirements are demanding, and internal challenges, such as legacy IT systems and poor quality data, exist. You need to collect more debt, faster, and at a lower cost while satisfying regulators. It’s time for a more proactive approach.
Experian’s Collections Management allows you to improve profitability by quickly controlling costs and maximising the value derived from your debt collections activities. It’s an easy-to-implement solution that uses intelligent, automated processes to streamline operations in a quick and cost-effective way. It means you can reduce costs and improve profitability, while also keeping your good customers happy, and meeting all the latest compliance and governance requirements.
This new, automated approach to collections reduces provisioning, improves efficiency and embraces new contact channels to reduce costs from all of your collections activities. Combining available data with sophisticated analytics, Experian Collections Management delivers a quick response to changing environmental conditions and customer behaviour, avoids complicated legacy systems, standardises policies, improves credit monitoring capabilities, and offers an increased focus on customer needs for true competitive advantage and faster return on investment.
This platform comprises four core pillars, which encompass a range of advanced strategic and operational tools. Each can be adopted as a hosted or in-house solution in just a matter of weeks.
Collections Management: Maximise returns the easy way